Choosing the right HVAC company is a serious process that’s not always easy to execute in Shaw AFB, SC. To get the right one, there are certain questions that you should ask in advance. This article gives you the top five.
1. Does the Company Offer 24/7 Service?
The first thing you want to look at is whether or not the company you’re considering offers a 24/7 service. It’s possible to find yourself in a situation that requires technicians to repair or replace your HVAC unit immediately. If you don’t work with a company that offers 24/7 service, you might have to wait for days before you get someone out to fix the problem.
This means you should also find out how quickly a company responds when you place a call. Some companies are slower to respond than others. What you don’t want is for you or a family member to live in an uncomfortable home because your company is unavailable or it takes too long to respond to your calls.
2. How Long Has the Company You’re Considering Been in Business?
If you want to ensure that you’re hiring a reputable HVAC contractor, you should consider how long the company has been around. The longer it has been serving clients in your area, the more likely you can trust the company to provide you with quality service. Even though you might want to hire a young, inexpensive company, you need to consider that it can go under at any time.
3. How’s the Company’s Reputation Among Customers?
It’s important to find out how many satisfied customers you can use as references. The number of positive reviews that companies have indicates their level of performance and reliability. If you find a company that has no reviews, it could indicate that it doesn’t provide quality service.
You should also check to see if there are any negative reviews about the business as you gauge its expertise and customer service. Just remember that you may come across one or two complaints from time to time.
This doesn’t mean the company is incompetent. Also, don’t have unrealistic expectations of the HVAC company when it comes to service.
4. Is the Company Certified?
Another detail you’ll want to look into is whether or not the company you’re considering is certified. You can visit the company’s website and check out whether there are any certifications that it has earned, such as local licenses in addition to national ones from organizations like NATE (North American Technician Excellence).
It’s also a good idea to see if you can find any complaints about a company that you’re considering hiring. A quick online search will reveal this information as well, and you should take note of the details if you come across anything negative.
5. What’s the Company’s Price?
Finally, you will want to ask how much the company will charge you for a repair, installation or maintenance service. You should never hire a company just because it provides low-cost services because you might end up with shoddy workmanship. On the other hand, don’t overpay for HVAC services as it’s possible to find good quality services at a reasonable price.
The best thing you can do is compare the different HVAC contractors you’re considering and see who offers you the best deal. Just remember that as you look at the cost, you should also consider convenience.
It’s not always easy to find a company you can trust, and it does take a little work on your part to find the right one for you. The good news is that our company meets the above criteria, which makes us the right company for all your HVAC needs. Contact our team at Air Solutions Heating and Cooling to receive excellent HVAC maintenance, installation and repair services today!
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